Process efficiency concepts and your willingness to send me the recordings for the sessions I missed due to unexpected power outages in my County. Thank you!

simplified information and a great instructor

I liked how the specifics were broken down in order to Improve processes.

Course was great and informative. Rich was awesome and kept us involved. Can?t wait to do green belt.

Instructor was very knowledgeable about the course topics. Providing feedback to charters we submitted was very helpful.

Very easy to follow and the instructor David was great and fun to talk to!

The instructor did a good job of keeping people engaged, the examples were clear and practical. The structure of online course breakouts contributed to learning.

Content helped interpret data and understand variation. Application will help synthesize data we populate and analyze. Enjoyed the practical aspect of the course (using and discussing the charts)

good discussion around different topics, topics very well presented, use of real data

I really enjoy process mapping, so I enjoyed learning new tools for understanding a process objectively in terms of inputs and outputs.

Instructor delivery. Course pace. Course material

Very thorough and interactive.

The information was presented in a logical manner. Dave encouraged participation and allowed us to share our work with each other to further our comprehension. Even with our training being changed to the online format last minute due to global affairs, the process to attend this course was seamless. Great communication!

The structured flow and drill down of module content made it easy to consume and follow, especially during a virtual training. In addition, the instructor was very knowledgeable on all topics. He encouraged participation and found ways to engage participants even though we were over the phone. Thank you!

I think Mr. Block did a great job of cultivating participation. That takes skill with leading a webinar.