Material was interesting and instructor presented it in an understandable manner.
The engagement that Shannon had with our group and all the ideas he helped to generate.
Learning the various tools for improving processes.
the airplane activity
The hands on group work and the discussion with the group.
The flexibility in course structure, the way the instructor involved the participants, the practical examples and they way the instructor helped make them relevant, the levity, and they way the instructor made a point of remembering the backgrounds of the individuals to help keep examples and engagement relevant.
Slides were easy to read, well organized and made the material easy to understand. The material is written in a way that I can relate it to my work environment even though it's very different than the other class attendees' work environments. Easy class format with plenty of breaks. The instructor was knowledgeable, encouraged input/dialogue with the class and helped us identify areas in our departments that could be candidates for SS review. I like that he talked us through scenarios that helped not only with understanding but brought his own experiences to the table. The class was "comfortable" so everyone felt easy about participating.
The tools provided to enable practical use. Very knowledgeable instructor...for an Air Force Guy!
Marc was an excellent instructor and made sure everyone participated. He also answered all questions and made sure everyone was clear before he moved on. Even, at the end of the training he stayed online and made sure he answered any questions or concerns we had.
Marc! He was fantastic.
It was informative and Marc was very engaging.
The instructor took what could be a very dry subject and made it interesting / engaging. Thank you!
Instructor/trainer delivery and knowledge of subject matter!
Course was straightforward and provided just enough exposition to understand the key concepts without overwhelming the students with excess data.
Excellent engagement and flow through the material. Really helped connect the material to my day to day work.