Regardless of the industry you work in or what level your business is in, an education in Six Sigma is a must. At its core, the foundation of Six Sigma is geared towards complete customer satisfaction.
Every Lean Six Sigma tool is used to improve not only business processes, but eliminate waste so that the end result is a satisfied, happy customer. This is why businesses exist — to produce a great product or service. Let’s look at some of the tools used within Six Sigma.
The 5 Whys: Suppose there is a problem. Just keep asking why until you have answered the core of the question, which you get you to the cause of the problem.
Fishbone Diagram: This can also be called a cause and effect diagram used in brainstorming. Brainstorming, we all know, is a creative free-flowing way to get solutions, yet the fishbone diagram is a structured tool.
DMAIC: This is the most genius template in Lean Six Sigma for improving existing business processes.
-Define: The goal of the new product or service, set realistic and measurable goals, why it is needed.
-Measure: You must know that factors that are critically important, this should include any parameters, including risks, also accessing the production process and product capability.
-Analysis: Here you develop design alternatives, work with different combinations and outcomes, and select the best components that would work.
-Design: Basically a detailed prototype is developed. After this is done, a more detailed version is developed, where errors may make it necessary to modify the current version.
-Verify: Here is the final step where the newly designed product is taken to the real world test to see if it will work perfectly. Many production runs might be necessary to see if the quality is the absolute highest it can be.
Taking Six Sigma courses does improve your thinking because it keeps you organized and helps prioritize so that no stone is left unturned. We all tend to think in a free flowing manner, and that is when we get in trouble because we leave out valuable information. The best quality of Lean Six Sigma tools and the Six Sigma methodology is that it is applicable in just about every aspect of business and lives.
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